Website Privacy Policy

1. Data Controller

Owner: Sonia Girard
Trade Name: Flor de Agua
Tax ID (NIF/NIE): Y8075103R
Address: 08037 BARCELONA, Spain
Email: sonia@flordeagua.art

2. Purpose of Data Processing

At Flor de Agua, we process the information provided by interested persons for the following purposes:

Appointment Management: To manage booking requests for massage sessions, Reiki, and holistic guidance/accompaniment.
Contact: To respond to inquiries, doubts, or quote requests made through the website form or via email.
Service Provision: To collect basic wellness information (potential contraindications) to ensure a safe session tailored to the client's needs.
Communications: (Only if explicitly authorized) To send updates regarding news, workshops, or blog articles.

3. Lawful Basis for Processing (Legitimation)

The legal basis for processing your data is:

Consent: By checking the acceptance box on our forms, you authorize us to process your data for the aforementioned purposes.
Performance of a Service: Data processing is necessary to perform and manage the requested session or therapy.

4. Data Retention

Personal data provided will be retained as long as the professional relationship is maintained or for the years necessary to comply with legal obligations (tax and civil liability requirements).

5. Recipients

Your data will not be passed on to third parties, except under legal obligation. As this website uses the Wix platform, certain technical data may be processed on Wix servers (located in the USA, covered by the applicable Privacy Frameworks).

6. Health Data (Special Categories of Data)

Due to the nature of Flor de Agua's services (manual and holistic therapies), information regarding your health (such as injuries, allergies, or physical conditions) may be processed during the session. This data is handled with the strictest professional confidentiality and solely for the purpose of adapting the therapy to your health condition.

7. User Rights

You have the right to obtain confirmation as to whether Flor de Agua is processing your personal data. You may exercise your rights to:

Access your personal data.
Rectify inaccurate data.
Erase your data (Right to be forgotten) when it is no longer necessary.
Object to the processing of your data.

To exercise these rights, you can send an email to sonia@flordeagua.art attaching a copy of your ID card, passport, or equivalent document to verify your identity.

8. Source of Data

The personal data processed at Flor de Agua originates directly from the data subject through the website forms or emails.